Just to confirm you are speaking of the Galaxy Smart Tags?: Samsung Galaxy SmartTag, 1-Pack, Black Mobile Accessories - EI-T5300BBEGUS | Samsung US If any users are having issues with a service, I always recommend removing the service from the ST App and attempting to re-add the service to see if that resolves the symptom.Īre you now able to see the trackers and map in the ST app? This should refresh the service, and allow for the map to appear on your Smart Things application now. Select the Smart Things Find Service and follow the prompts to re-setup Smart Things Find.Select the (+) Add Service option located in the top right corner of the ST App Life tab.Long press the Smart Things Find Service and select Delete.Navigate to the Life tab in the Smart Things App. Give these steps a try to resolve the symptom: Hey there! Welcome to the Community! I’m so sorry to hear that you are having troubles with the Smart Things Find Map not showing in the ST App on your Galaxy S20.Īs you mentioned functionality is working on your wife’s phone, your Smart Things Find may need to be deleted, and re-setup on the Galaxy S20.
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